Shipping policy

Orders should be expected to be shipped out in 2-3 business days after placing your order

if delays are encountered we will communicate via email to ensure your products will be getting to you 

Damages and issues

It is important that you inspect all items upon receiving them. Clear Conscience Candles will not be held liable for any orders that are damaged during the shipment process. If your order is damaged during the shipment process, please submit a claim to one of these delivery companies. (depending on which one your order was shipped with)

USPS: https://www.usps.com/help/claims.htm

UPS: https://www.ups.com/us/en/help-center/claims-support.page